Customer Service Associate

Vermont Smoke & Cure Meat Sticks

Competitive Pay and Great Benefits, Including Paid Time Off, Healthcare & 401k — Mon-Thu & Fri-Sun Schedules

Love working with people and numbers?  A wizard on the computer with a high level of accuracy? 

About Vermont Smoke & Cure  
At Vermont Smoke & Cure, we've been consciously crafting delicious smoked meats using simple ingredients since 1962. Our members make everything right here in our Smokehouse in the hills of Vermont. We pride ourselves in making delicious meat sticks with the finest flavor in every bite. Our team members are the heart of our organization, and we are proud to work with quality-minded, neighborly, respectful people who do things The Vermont Way.

Job Description

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The Customer Service Associate is a pivotal role with VT Smoke & Cure.  This person is a wizard on the computer with significant data entry responsibilities as well as providing exceptional customer service. The Customer Service Associate works with finance, sales, and supply chain teams to manage administrative support for retail and wholesale customers. Job responsibilities include processing incoming orders, order allocation, managing out of stock, receiving customer questions or complaints, and resolving to the customer’s satisfaction. The ideal match is someone with a mix of data entry as well as customer service skills who can work efficiently to meet deadlines. This position’s schedule will be Monday through Friday during office hours. Position is located at the Hinesburg, VT office.

Job Type: Full-Time
Location: Hinesburg, VT
Shifts: Day, Night & Overnight
Schedule: 8-hour Shift
Weekend Availability
Mon-Thurs 6AM-4:30PM
Status: Non-Exempt/Hourly
Reports To: Supply Chain Coordinator
Manages: n/a
Department: Manufacturing

Benefits

401k *with company match Dental insurance
Disability insurance Flexible spending account
Health insurance Paid time off
Vision insurance Bonuses

Candidate Has: 

  • Required: 
    • Proficiency in MS Office 
    • Strong problem-solving skills and attention to detail 
    • Prior experience working in customer service, an office setting or data-entry type roles 
    • HS Diploma or GED 
  • Preferred: 
    • 2 years of customer service and data entry experience 
    • Prior experience working in a business-to-business environment 

    Interested in joining our team? Email your resumé. Don’t have a resumé? Call (802) 482-4888 or submit our form. Someone from our hiring department will be in contact shortly!

    Vermont Smoke & Cure is an equal opportunity employer. M/F/Vet/Disability. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital status, or any other category protected by federal, state, or local law. Additionally, Vermont Smoke & Cure values the service Veterans and their family members have given to our country. We support the hiring of returning service members and military spouses.
    VSC offers reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance during the application or hiring process to accommodate a disability, please contact VSC at 802-482-4666.

    Learn more about working with us OR joining our awesome team.

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