Competitive Pay and Great Benefits, Including Paid Time Off, Healthcare & 401k — Mon-Thu & Fri-Sun Schedules
Love working with people and numbers? A wizard on the computer with a high level of accuracy?
About Vermont Smoke & Cure
At Vermont Smoke & Cure, we've been consciously crafting delicious smoked meats using simple ingredients since 1962. Our members make everything right here in our Smokehouse in the hills of Vermont. We pride ourselves in making delicious meat sticks with the finest flavor in every bite. Our team members are the heart of our organization, and we are proud to work with quality-minded, neighborly, respectful people who do things The Vermont Way.
The Customer Service Associate is a pivotal role with VT Smoke & Cure. This person is a wizard on the computer with significant data entry responsibilities as well as providing exceptional customer service. The Customer Service Associate works with finance, sales, and supply chain teams to manage administrative support for retail and wholesale customers. Job responsibilities include processing incoming orders, order allocation, managing out of stock, receiving customer questions or complaints, and resolving to the customer’s satisfaction. The ideal match is someone with a mix of data entry as well as customer service skills who can work efficiently to meet deadlines. This position’s schedule will be Monday through Friday during office hours. Position is located at the Hinesburg, VT office.
|Shifts:||Day, Night & Overnight|
|Reports To:||Supply Chain Coordinator|
|401k *with company match||Dental insurance|
|Disability insurance||Flexible spending account|
|Health insurance||Paid time off|
- Proficiency in MS Office
- Strong problem-solving skills and attention to detail
- Prior experience working in customer service, an office setting or data-entry type roles
- HS Diploma or GED
- 2 years of customer service and data entry experience
- Prior experience working in a business-to-business environment